1. The shop undertakes to indicate the delivery date next to each product. In the event of problems with delivery, the store undertakes to contact the customer immediately and find the best solution.
  2. The customer undertakes to pay attention to the specified delivery time and to contact the store only if 24 hours have passed since the end of the delivery time.
  3. When ordering the goods, the customer undertakes to indicate the place of delivery of the goods and the person who will accept the goods.
  4. The customer undertakes to accept the goods himself or another person specified in the order. In the event that the customer or the person specified in the order cannot accept the goods, the customer has no right to make claims to the store regarding the delivery of the goods.
  5. The customer, who has chosen to pick up the goods at the company’s headquarters during the order, must submit an identity document and a copy of the order. The store in turn undertakes to call the customer when the item is ready.
  6. Goods ordered in the store are delivered in the following ways:
    • Omniva courier;
    • Omniva post machines;
    • Lithuanian Post;
  7. In cases when upon receipt of the goods the customer notices that the consignment does not contain suitable goods, the customer must immediately inform the store about it by phone or e-mail info@berrybe.lt